Remote Senior Director, Operations & Process Excellence
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-10-15
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Management
Operations Management, Project & Program Management
One Call is seeking a Senior Director of Operations Support to scale and standardize operational processes, systems, and infrastructure across our organization. This role focuses on transforming the Contact Center service delivery model with scalable solutions and analytics, reporting, and automation to improve productivity and outcomes.
The position reports to the VP of Operations and requires strong leadership, strategic thinking, and a proven track record in operations and customer service
This is an excellent role to take on the Remote Senior Director, Operations & Process Excellence role at One Call.
The Remote Senior Director, Operations & Process Excellence role at One Call is now open for applications in Lincoln, NE, United States.
Join us at One Call as our next Remote Senior Director, Operations & Process Excellence in Lincoln, NE, United States.
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