VP Commercial

Location: United States of America
- Illinois
- Chicago, US: SSC Louisville

Remote Type: This position is a hybrid of office/remote working

Time Type: Full time

Sales Group

Own and drive the commercial performance across the USCM business working in partnership with the USCM leadership team and XLT to drive outcomes both within business areas and across the multi-channel and brand portfolio.

• Own the performance management of fuels, consumer card, fleet, partnerships, loyalty, payments, and enterprise engagement platforms.
• Drive revenue growth, profitability, customer acquisition, retention, and lifetime value across commercial portfolios.
• Own the organizational engagement, social/site activation and communications team to drive the overall customer, consumer, and business critical communications strategy.
• Own the governance processes, and intervention frameworks to improve business performance.
• Partner across operations, merchandising, marketing, digital, finance, and technology to accelerate execution and value realization.
• Identify and prioritize strategic growth opportunities through customer, market, and performance analytics.
• Influence investment decisions and resource allocation to increase commercial returns and enterprise value creation.
• Lead cross-functional initiatives that strengthen competitive positions, drive innovation, and support long-term business growth.
• Provide executive-level performance insights, strategic recommendations, and action plans to the USCM CEO and leadership team.
• Build and develop high-performing teams while fostering a culture of accountability, collaboration, and continuous improvement.

• Minimum of 10+ years in commercial strategy, business performance, customer growth, marketing, loyalty, retail, payments, partnerships, or related commercial functions within large-scale consumer, retail, convenience, fuel, mobility, hospitality, financial services, or multi-site operating environments.
• Proven success leading commercial performance across multi-channels with direct accountability for revenue growth, profitability, market share expansion, customer engagement, and value creation across multiple channels, brands, and customer segments.
• Demonstrated experience managing and optimizing complex commercial portfolios, including loyalty, payments, consumer financial products, fleet, strategic partnerships, and growth programs, with responsibility for significant P&L or gross margin contribution.
• Deep expertise in developing and delivering enterprise-wide commercial strategies that translate business objectives into measurable performance outcomes, including revenue acceleration, customer acquisition, retention, frequency, spend, and lifetime value growth.
• Track record of leading large-scale, cross-functional initiatives involving operations, marketing, merchandising, digital, finance, technology, customer experience, pricing, and commercial organizations to achieve strategic and financial objectives.
• Experience leading business transformation, commercial optimization, or enterprise growth programs within highly complex, matrixed organizations, including governance, change management, capability development, and performance management frameworks.
• Strong understanding of customer engagement ecosystems, including loyalty, CRM, payments, partnerships, personalization, and omnichannel customer journeys.
• Proven ability to establish and oversee robust performance management processes, including critical metric frameworks, forecasting, intervention planning, operating rhythms, and accountability mechanisms that drive sustained business results.
• Experience managing strategic external…