Regional Operations Manager

Ecowize USA St. Cloud, Minnesota, United States

At Ecowize North America, we go beyond cleaning food production facilities — we safeguard public health and drive operational excellence. As part of our team, you’ll join a mission-driven organization committed to food safety, innovation, and people development. If you’re ready to lead, inspire, and make a measurable difference, this role is for you.

As a Regional Operations Manager , you serve as a pivotal multi-site operational leader and a developing pipeline to the Area Manager role. Overseeing a focused portfolio of sanitation sites within a designated region, you will ensure top-tier service delivery, regulatory compliance, client satisfaction, and team performance. Reporting directly to the Area Manager or Division Manager, you lead Site Managers and their teams while managing a lean span of control.

This role combines direct multi-site operational management with tactical deployment responsibilities. In addition to managing your assigned sites, you will serve as a flexible operational partner — deploying to other regions or areas to launch new site start-ups, support operational turnarounds, or step in as an Acting Area Manager during vacancies or extended leaves.

• Multi-Site Operational Leadership: Lead sanitation operations across assigned facilities to deliver consistent, high-quality, and compliant service.
• Site Manager Coaching & Development: Coach, mentor, and develop Site Managers and site leaders to build high-performing, accountable teams aligned with safety, food quality, and operational standards.
• Rapid Deployment & Start-Up Support: Deploy to new client locations to lead site start-ups, establish operational cadence, implement SSOPs/SOPs, and onboard site leadership.
• Interim Area Management & Coverage: Serve as an Acting Area Manager or support neighboring regions/areas during leadership vacancies, extended leaves, or high-priority operational initiatives.
• Audit Preparedness & Regulatory Compliance: Ensure site readiness for regulatory (USDA/FDA) and 3rd party audits (SQF, BRCGS); facilitate root cause analysis and corrective action implementation.
• Cross-Functional Collaboration: Partner with internal cross-functional teams (HR, Quality, Safety, Finance, OPEX) to drive efficiency, resolve operational issues, and implement best practices.
• Financial & Resource Management: Monitor site budgets, KPIs, labor usage, chemical consumption, and resource allocation to achieve financial and operational targets.
• Culture & Accountability: Foster a safety-first culture of continuous improvement, open communication, and frontline engagement.

We’re looking for a leader who:

• Drives Results: Achieves goals through persistence, precision, and ownership across multiple site environments.
• Develops Talent: Coaches and invests in Site Managers and frontline supervisor growth and career progression.
• Adapts & Deploys quickly: Thrives in fast-paced environments, adapting quickly when stepping into new sites, regions, or interim leadership roles.
• Thinks Critically: Analyzes site performance issues, solves complex operational problems, and uses data for smart decisions.
• Communicates Effectively: Builds trust with clear, candid, and audience-aware communication across diverse teams and client leadership.
• Collaborates Across Teams: Works seamlessly with cross-functional partners and site teams to create consistent operations.
• Builds Relationships: Partners with client leadership and internal teams to foster mutual trust and long‑term success.

• Partnership: You build…