Remote Member Intake Manager: Coaching & Ops
Ada, Pontotoc County, Oklahoma, 74821, USA
Listed on 2026-10-15
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Management
Operations Management, Client Relationship Management
Pre-Paid Legal Services, Inc. is seeking a Manager, Member Intake to lead a virtual team of Intake CSRs serving Legal Shield members across the United States.
The role focuses on real-time queue management, coaching, and development to achieve efficiency, proficiency, and productivity targets. The Manager will actively engage with the live queue, coach on the intake framework (Connect → Understand → Assess → Resolve → Close), and drive consistent member experiences across states while
Our group is growing, and we are hiring a Remote Member Intake Manager:
Real-Time Coaching & Ops in Ada, OK, United States.
All applications are reviewed carefully by our team.
The position is based in Ada, OK, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 40.000 - 69.000.
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