Global CX Workforce Manager; Remote
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-15
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Management
HR Manager -
HR/Recruitment
HR Manager
Harvey, a rapidly growing AI‑driven legal services platform, is hiring a Global CX Workforce Manager. You will build and own the workforce‑planning function for our 24/7 global support across AMER, EMEA and APAC, translating growth, launches, and region changes into forecasts, staffing plans, and schedules.
Lead capacity reviews, establish models and dashboards, and partner with regional leaders to ensure service quality while scaling a high‑performing customer‑experience operation.
We have an opening for a Global CX Workforce Manager (Remote-friendly) in Phoenix, AZ, United States within Human Resources, Management & Operations.
This is a strong position to take on the Global CX Workforce Manager (Remote-friendly) role at Harvey.
As a Global CX Workforce Manager (Remote-friendly), you will play an important part at Harvey in Phoenix, AZ, United States.
We invite applications for the Global CX Workforce Manager (Remote-friendly) position located in Phoenix, AZ, United States.
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