Expenses & System Team Leader

Midlands Partnership NHS Foundation Trust

The closing date is 27 October 2026

The Expenses & EASY System Team Leader is responsible for leading the delivery, administration and continuous development of the Trust's EASY system and expenses services. The post holder will manage a team providing system administration, user access management, compliance monitoring, reporting and customer support, ensuring a high-quality, efficient and responsive service is delivered across the organisation.

The role will act as the lead administrator for the EASY platform, overseeing the maintenance and development of electronic forms, workflows and system functionality.

The post holder will ensure compliance with Trust policies, financial controls, audit requirements, Information Governance standards and statutory regulations. They will lead on data quality, system security, reporting and service improvement initiatives, using management information to identify trends, resolve issues and support informed decision‑making.

A key element of the role is providing specialist advice and guidance, promoting best practice, improving customer experience and ensuring effective utilisation of the Trust's electronic systems to support organisational objectives.

This role offers a hybrid working arrangement, combining home working with office‑based working. Successful applicants will be expected to attend the office as required for training, team meetings, service delivery requirements and to support collaborative working within the team.

• Lead, motivate and develop the Expenses & EASY System Team, ensuring a high-quality, customer-focused service is delivered and performance targets are achieved.
• Act as the lead administrator for the EASY platform, managing user access, system security, electronic forms, workflows, upgrades, testing and system developments.
• Oversee the administration and audit of expenses processes, ensuring compliance with Trust policies, financial controls, audit requirements and statutory regulations.
• Produce and analyse management information, performance metrics and compliance reports to support operational management and service improvement.
• Work collaboratively with managers, employees, Payroll, Finance, HR, Digital Services and external suppliers to resolve issues, implement improvements and enhance system functionality.
• Lead on data quality, process reviews and continuous improvement initiatives, identifying opportunities to streamline processes through automation and digital solutions.
• Provide specialist advice, guidance and training to system users, promoting best practice and ensuring effective utilisation of the EASY system across the organisation.
• Ensure accurate documentation, procedures and audit records are maintained, supporting internal and external audits and compliance reviews.

Come and work with us at our award‑winning NHS Trust, leading the way for trying new and better ways of working to help improve life for our local communities.

We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke‑on‑Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems.

We offer great career development for both clinical and non‑clinical roles, with ongoing training and support to help you learn and grow.

We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no…