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Head of Customer Operations | Remote & AI-Driven CS Leader

Remote / Online - Candidates ideally in
Paris, Lamar County, Texas, 75460, USA
Listing for: Spiko
Remote/Work from Home position
Listed on 2026-10-16
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Spiko is seeking a Head of Customer Operations to lead and scale our customer operations team. You will define success metrics, oversee onboarding for API users, and shape the customer experience as the user base expands globally.

Reporting to the co-founder, you’ll drive automation, standards, and partnerships to maintain a Tier-1 customer experience. Ideal candidates bring 5+ years in customer success or operations, fluency in French and English, and experience with tools like Intercom or

For the Head of Customer Operations | Remote & AI-Driven CS Leader position at Spiko, we are reviewing applications now.

The position is based in Paris, TX, United States.

This opportunity is part of our work in Human Resources, Management & Operations.

The advertised compensation is 90..

We aim to respond to suitable candidates as soon as possible.

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