Account Executive, Breach

Trans Union's Job Applicant Privacy Notice Team Overview  We are seeking an Account Executive with exceptional sales, relationship management, and incident response expertise to join our Breach and Cyber Risk Solutions team.

This role offers the opportunity to help organizations prepare for and respond to data breach and cyber incidents while building a strong network across the cyber insurance, privacy legal, forensic, notification, and identity protection ecosystem. This is a remote position which may require occasional in‑person attendance at work‑related events at the discretion of management.

Role Overview And Core Responsibilities  This Account Executive will serve as a key client partner within the Breach and Cyber Risk Solutions sales team and will be responsible for supporting customer engagement, revenue retention, and growth across the breach response market. The Account Executive will work closely with organizations, cyber insurers, brokers, breach counsel, forensic firms, and internal partners to position and deliver Trans Union’s incident response, notification, call‑centre, identity protection, and related cyber risk solutions.

Key Responsibilities   Manage relationships with assigned breach and cyber risk clients, serving as a key point of contact for day‑to‑day engagement, incident readiness, and account support.
Defend and grow revenue across an assigned portfolio while identifying and closing net‑new opportunities with organizations and incident response partners.
Develop and maintain relationships with client stakeholders, cyber insurers, brokers, breach counsel, forensic firms, privacy professionals, and other members of the incident response ecosystem.
Support account planning and go‑to‑market activities that expand adoption of Trans Union’s notification, call‑centre, identity protection, fraud support, and related incident response solutions.
Coordinate proactive readiness initiatives and reactive breach engagements, including scoping, pricing, contracting, implementation, fulfilment, service delivery, and issue resolution.
Respond with urgency and sound judgment during active incidents, helping clients navigate time‑sensitive operational, contractual, and service requirements.
Partner with cross‑functional teams including legal, privacy, product, operations, finance, technology, client success, and fulfilment partners to deliver effective client solutions.
Prepare for and participate in client meetings, incident readiness sessions, business reviews, industry events, and strategic discussions.
Maintain strong knowledge of the breach response market, regulatory developments, cyber insurance trends, competitive dynamics, and emerging client needs.
Develop and maintain a qualified sales pipeline through account reviews, partner referrals, outbound activity, industry networking, renewals, and cross‑sell opportunities.
Lead or support requests for proposal, pricing exercises, contract negotiations, order forms, renewals, and other commercial activities.
Manage multiple client priorities and active opportunities simultaneously, ensuring timely follow‑up, accurate communication, and execution of commitments.
Comply with relevant sales processes and maintain accurate opportunity, forecast, activity, and account information in
Own internal administrative tasks related to opportunity management, reporting, solution setup, service delivery, billing coordination, and issue tracking.
Monitor sales and post‑sale effectiveness, recommend improvements, and share market feedback that supports product and service enhancements.
Perform other duties as required.
Required Knowledge And Experiences   Bachelor's Degree in Business, Commerce, Marketing, Finance, Cybersecurity, Risk Management, or a…