Senior Manager, Customer Experience & Operations — Remote
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-10-17
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Management
Operations Management, Project & Program Management, General Management, Change Management
Brink’s is seeking a Sr. Manager of Customer Operational Excellence - Financial Institutions to lead the customer operations strategy, align claims, metrics, and service processes with the company’s mission, and drive end-to-end service delivery for key financial institution clients.
You will manage a 5–9 person team, partner with Product, Operations, Technology, and Sales, and champion data-driven improvements across all touchpoints to deliver exceptional outcomes and measurable results.
Our organisation is growing, and we are hiring a Senior Manager, Customer Experience & Operations — Remote in Richmond, VA, United States.
The Senior Manager, Customer Experience & Operations — Remote position in the Management & Operations field is open for applications.
We have an opening for a Senior Manager, Customer Experience & Operations — Remote in Richmond, VA, United States within Management & Operations.
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