Remote Director, Provider IVR & Conversational Automation
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listed on 2026-10-17
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Management
AI Business & Operations, Operations Management
Humana Inc. seeks a Director, Provider IVR and Conversational Automation to shape strategy and modernization across provider support channels, driving self-service and efficiency.
You will lead a team, oversee IBM Watson initiatives, collaborate with Operations, IT, CRM, and vendors, and report to the AVP, Product Management. Travel occasional; remote-friendly.
40 hours weekly; base pay range $168,000–$231,000 with a bonus plan.
The Remote Director, Provider IVR & Conversational Automation position in the Marketing & Media, Management & Operations field is open for applications.
This is a genuine role to take on the Remote Director, Provider IVR & Conversational Automation role at Humana Inc.
As a Remote Director, Provider IVR & Conversational Automation, you will play an important part at Humana Inc in Annapolis, MD, United States.
We invite applications for the Remote Director, Provider IVR & Conversational Automation position located in Annapolis, MD, United States.
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