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Remote CX AI Delivery Director

Remote / Online - Candidates ideally in
Charlottesville, Albemarle County, Virginia, 22904, USA
Listing for: TELUS Digital
Remote/Work from Home position
Listed on 2026-10-17
Job specializations:
  • Management
    AI Business & Operations, AI Evaluation
  • IT/Tech
    AI Business & Operations, AI Evaluation
Salary/Wage Range or Industry Benchmark: 150000 - 190000 USD Yearly USD 150000.00 190000.00 YEAR
Job Description & How to Apply Below

TELUS Digital seeks a Director, CX AI Delivery to turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across our CX AI portfolio, spanning CCaaS, conversational and agentic AI, agent assist, and CX intelligence, managing engagements generally ~$15–20M in revenue, and directing delivery, product, and engineering leaders.

This is a delivery-first leadership role with an AI lens.

This is a strong position to take on the Remote CX AI Delivery Director role at TELUS Digital.

We would love to welcome a new Remote CX AI Delivery Director to our group in Charlottesville, VA, United States.

For the Remote CX AI Delivery Director position at TELUS Digital, we are reviewing applications now.

Step into the Remote CX AI Delivery Director role at TELUS Digital in Charlottesville, VA, United States and grow with us.

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