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Remote Senior Manager, Public Sector Customer Success

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, 23214, USA
Listing for: Trellix
Remote/Work from Home position
Listed on 2026-10-18
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Location: New York

Trellix is seeking a Senior Manager, Customer Success for the U.S. Public Sector to lead a team of 8 Customer Success Managers.

You will direct strategy, execution, and lifecycle management for Federal Civilian, DoD, IC, and SLED/GHE accounts, reporting to the Senior Director of Customer Success & Professional Services. In this role, you will drive gross retention, net retention, platform adoption, and customer value realization, partnering with Sales, Professional Services, and Support to

This is a genuine role to take on the Remote Senior Manager, Public Sector Customer Success role at Trellix.

We are looking to fill the Remote Senior Manager, Public Sector Customer Success position at Trellix in Richmond, VA, United States.

The Remote Senior Manager, Public Sector Customer Success role at Trellix is now open for applications in Richmond, VA, United States.

Position Requirements
10+ Years work experience
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