Supervisor, Accounts Payable

Fortune Brands Innovations (NYSE: FBIN) is an industry-leading home, security and digital products company with a portfolio of trusted brands, including Moen, House of Rohl, Therma-Tru, Larson, Master Lock, Yale residential, and Sentry Safe.

We are building a company that is determined to win, and we are clear about how: strong brands, great people, and disciplined execution.

You'll join a team that puts customers first, keeps its commitments, and cuts through complexity to deliver meaningful results.

The Supervisor, Accounts Payable is responsible for overseeing end-to-end accounts payable operations for designated Business Units, ensuring the delivery of accurate, timely, and compliant AP services through a third-party outsourcing partner (Genpact). This role serves as the primary point of contact between the business, AP operations, and the outsourced provider, driving service excellence, issue resolution, stakeholder satisfaction, and continuous process improvement.

The AP Supervisor partners closely with Finance, Procurement, Internal Audit, Treasury, and business leaders to manage escalations, monitor service levels, strengthen controls, and ensure operational effectiveness. This position provides leadership, coaching, and oversight to support the successful execution of AP processes while building trust and credibility across the organization.

Location: Hybrid in Deerfield, IL (Flexibility to work from home Mondays and Fridays)

• Serve as the primary relationship manager for the outsourced AP provider (Genpact), ensuring delivery of agreed service levels, operational excellence, and compliance with company policies.
• Monitor AP performance metrics, identify service gaps, and drive corrective actions to improve accuracy, timeliness, and customer satisfaction.
• Lead regular operational reviews with Genpact to discuss performance results, issue trends, root causes, and continuous improvement initiatives.
• Oversee invoice processing, vendor maintenance, payment execution, and expense reporting activities performed by the outsourced provider.
• Ensure timely and accurate vendor payments while maintaining appropriate controls and documentation requirements.
• Manage weekly and monthly payment activities, including checks, ACH, wire transfers, and exception processing.
• Support the FBIN escheatment process for both vendors and customers.

• Act as the primary AP contact for designated Business Units and Corporate Functions, building strong relationships with key stakeholders.
• Conduct monthly business review meetings with stakeholders to provide updates on AP performance, discuss open issues, and align on improvement opportunities.
• Develop and present reporting, dashboards, and executive summaries related to AP operations, service levels, issue resolution, and audit activities.
• Partner with business leaders to proactively identify operational challenges and recommend solutions that improve efficiency and stakeholder experience.
• Foster trust and credibility by providing responsive support, clear communication, and effective issue resolution.

• Own complex AP escalations and serve as the point of coordination between internal stakeholders, vendors, and Genpact.
• Maintain an issue log, ensuring timely investigation, root-cause analysis, corrective actions, and communication of resolution plans.
• Drive accountability for issue remediation and process improvements to prevent recurring operational challenges.
• Escalate systemic risks and control concerns to leadership with recommended action plans.

• Provide day-to-day guidance, coaching, and functional leadership to AP team members and…