Supervisor Billing Services Job Chapel Hill North Carolina USA,Management

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Summary: This position functions as a mid-level manager with daily operational responsibilities for a P&A Billing Services team that supports several clinical departments. The position directly supervises claims coding specialists, medical coders, patient financial service representatives and medical support assistants.

Maintains an environment of safety for patients, self and others.

Supervises the operations of a cross-disciplinary team providing billing services. Provides direction and oversight to subordinates. Ensures staff complies with relevant regulations.

Participates in staff recruitment, hiring and orientation. Selects and appraises employees. Conducts performance evaluations and employee discipline in accordance with UNCHCS policies and procedures. Ensures staff is appropriately trained, maintains employee attendance records.

Manages the billing cycle as it relates to medical coding, claims administration, and financial counseling for the assigned area. Ensures that all billing related issues are reviewed. researched, and resolved.

Performs routine and ad hoc analyses, audits, reporting, and workflow studies as required to ensure revenue optimization. Prepares reports related to clinical departments' revenue generation. Analyzes findings and presents to management and/customers.

Independently, or in collaboration with other teams, develops and implements procedures to optimize revenue generation. Document new or revised procedures and ensures staff and clinical departments are aware of, and properly trained in, all procedures.

Manages team projects and participate on intra-departmental projects. Lead or serve on recurring task force teams, project work groups, special projects, and leadership meetings. Develops and implements process improvement plans.

Develop and maintain strong working relationships with customers. Represent UNC HCS in meetings with customers and constituents.

Educate customers on billing service operations. Provide consultation services to customers related to improved revenues, and advocate for patient and customer satisfaction.

Other Information

Education Requirements:

Requires Associate's degree in Business, Accounting, Public Administration, or Hospital Administration.
If Associate’s degree, three (3) years relevant experience with at least one (1) year experience in a senior level or team lead role preferred.
If High School degree, six (6) years of relevant experience with at least one (1) year experience in a senior level or team lead role preferred.
If Bachelor's degree, one (1) year of relevant experience with at least one (1) year experience in a senior level or team lead role preferred.

Licensure/Certification Requirements:

No licensure or certification required.

Professional Experience Requirements:

If Associate’s degree, three (3) years relevant experience with at least one (1) year experience in a senior level or team lead role preferred.
If High School degree, six (6) years of relevant experience with at least one (1) year experience in a senior level or team lead role preferred.
If Bachelor's degree, one (1) year of relevant experience with at least one (1) year experience in a senior level or team lead role preferred.

Knowledge/Skills/and Abilities Requirements:

Language

Skills:

Ability to read, analyze and interpret general business periodicals, professional journals, governmental regulations, etc. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups or users, managers, external customers,…