Remote Director, Shared Services – Call Center Ops
Ankeny, Polk County, Iowa, 50015, USA
Listed on 2026-10-18
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Management
General Management, Change Management
Mom’s Meals is seeking a Director of Shared Services for Call Centers to oversee centralized support functions, drive operational excellence, and standardize processes across QA, technology enablement, analytics, and training. The role leads multi-disciplinary teams, aligns with product/IT and vendors, and focuses on AI-enabled improvements and deployment readiness.
The position requires 10+ years in call center operations with senior leadership experience, a Bachelor’s degree, and a track
As a Remote Director, Shared Services – Call Center Ops, you will play an important part at Moms Meals, Ltd in Ankeny, IA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Director, Shared Services – Call Center Ops role in the description above.
We appreciate your interest in this position.
Join Moms Meals, Ltd and contribute to our ongoing work.
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