Regional Sales Manager

This role is responsible for aligning agency sales operations, objectives, and goals to the overall strategic company objectives. This role also provides leadership to the regional sales and field agents.

At AAA Washington, we equip our members with trusted service and expertise to confidently travel through life. We provide our members with best-in‑class roadside assistance, discounts and rewards, travel services and insurance. For over 120 years, we’ve served our members, not shareholders, so our growth supports innovation for the Club today and for the future. Seeking to reflect the communities we serve and create an inclusive culture, we encourage employees to bring their full self to work and support applicants from all backgrounds, abilities and walks of life to apply.

You’ll play an important role in bringing AAA Washington’s spirit of service and peace of mind to our membership. Consistently ranked as one of the Best Places to Work by Puget Sound Business Journal, we aim for work‑life balance across the organization. We support hybrid and remote work options for many positions based in our corporate office (Bellevue, Washington) along with some of the best benefits in the region!

• Manage the daily operations of the insurance sales staff for the assigned region, providing supervision, leadership, guidance, and direction.
• Establish agent objectives and review activity to ensure production, lead generation activity, retention and account management objectives are being met.
• Responsible for implementing sales strategies and tactics aimed at increasing productivity, quality and profitability while enhancing morale and fostering accountability.
• Collaborate with insurance leadership to monitor and evaluate performance of various campaigns and design and implement programs to increase performance.
• Partner with Service and Retention leadership to ensure that insured members are updated on AAA’s service model and processes.
• Develop and maintain positive partnerships with company sales, marketing, claims and underwriting resources.
• Oversee and enforce company, club and agency policies.
• Contribute to creation and management of regional budget.
• Achieve and maintain an acceptable expense/revenue ratio, profit margin and growth rate.
• Provide support and assistance to the team leadership and work on other duties as assigned.
• Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals.
• Incorporates AAA’s vision, mission and values in day‑to‑day activities and behaviors; guides and motivates others to remain committed to AAA’s vision mission and values.
• Other duties as assigned.

• Provide direct management to the insurance sales agents in assigned region.
• Responsible for developing people, improving processes, reducing costs, monitoring quality, delivering results against established objectives, and ensuring a high level of service to internal and external customers.
• Manages assigned employees by recruiting, selecting, orienting, training, coaching, developing, counseling, and disciplining employees; planning monitoring, appraising, and reviewing employee job contributions; maintaining compensation, resolving problems and implementing change.

• Bachelor’s Degree (BA) in sales, business, or related field or equivalent experience
• 4+ years’ experience in insurance industry
• 3+ years’ experience in leadership or management role

• Experience in insurance technologies preferred.
• Experience with Salesforce.