Senior Complaints Operations Manager; Remote
New York, New York County, New York, 10261, USA
Listed on 2026-10-20
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Management
Regulatory Compliance Specialist, Risk Manager/Analyst, Operations Management
Location: New York
Upstart is looking for a Senior Operations Manager, Complaints to lead a growing team within Lending Operations. You will own intake, investigation, and resolution of consumer complaints across lending products, ensuring regulatory compliance and scalable processes.
You will partner with Compliance, Product, Risk & Controls, and Operations to drive performance, identify trends, and deliver customer-centric improvements. This remote role operates on East Coast time.
This posting is for the Senior Complaints Operations Manager (Remote) role at OhioX, based in New York, NY, United States.
The position is based in New York, NY, United States.
This opportunity is part of our work in Human Resources, Management & Operations.
The advertised compensation is 105..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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