Remote Director, Provider IVR & Conversational AI
Meridian, Ada County, Idaho, 83642, USA
Listed on 2026-10-20
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Management
AI Business & Operations, AI Evaluation
Humana Inc. is seeking a Director of Provider IVR and Conversational Automation to lead strategy, optimization, and modernization of provider self-service across support channels.
You will drive improved containment, authentication, and provider satisfaction while guiding a team of product professionals and coordinating with operations and IT. The role reports to the AVP, Product Management and involves travel for training or meetings as needed.
As a Remote Director, Provider IVR & Conversational AI, you will play an important part at Humana Inc in Boise, , United States.
The Remote Director, Provider IVR & Conversational AI role at Humana Inc is now open for applications in Boise, , United States.
Join us at Humana Inc as our next Remote Director, Provider IVR & Conversational AI in Boise, , United States.
We are currently recruiting a Remote Director, Provider IVR & Conversational AI for our team in Boise, , United States.
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