Analytics and Projects Team Supervisor – Internal; MA​/AHSO

This is a full-time permanent, remote position. Employees may occasionally be asked to attend an in-person meeting or event based on business needs.

This is an internal opportunity and is only open to current HCA employees.

All HCA employees are required to be Washington state residents upon their first day of employment.

This supervisor supports the work of the Apple Health Services and Operations (AHSO) division by analyzing legislation, performing continuous improvement, and developing strategies to leverage resources that enable division staff to meet each of their program’s goals. This position supervises the work of management analysts that support the operational needs of AHSO.

• Serves as the project manager on projects that span the division and serve the Medicaid client and provider populations.
• Facilitates large internal and cross-divisional stakeholder work groups to improve operational processes and the customer or user experience.
• Coordinates statewide projects to operationalize changes to health care policy or systems that improve access to Medicaid, or efficiency and quality of eligibility determinations.
• Facilitates process improvement projects across the division.
• Acts as legislative coordinator for the division; supports the coordination, tracking, and completion of division bill analysis.
• Identifies impacts, concerns, and risks of proposed legislation on division activities and Medicaid clients and providers.
• Provides expert consultation to senior level management staff in developing strategies for the use of resources, defining departmental needs and priorities, organizational change, long range planning, and setting goals and objectives.
• Identifies problems and analyzes operating deficiencies or difficulties, providing management with recommendations.
• Plans, assigns, and reviews the work of staff for successful achievement of objectives.
• Evaluates employee performance and prepares performance appraisals.
• Assesses training needs of staff and arranges for or provides instruction.

• You will perform work that is high profile within the division and directly supports its goals.
• You will have responsibility in determining division goals and how to achieve them.
• Your work will enhance operational consistency within the division.

• Process Improvement
  :
  You have led evaluation and improvement of programs, business processes, or service delivery.
• Strategic Thinking
  :
  You utilize qualitative and quantitative data to make decisions about program direction.
• Project Leadership
  :
  You are confident leading projects that have high impact and are highly visible within your organization.
• Team Leadership:You are adept at setting team direction, guiding others’ work, and managing competing priorities.

Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and application.

• Supervisor Experience — As this position is required to supervise, experience must include at least one year of supervisory experience.
• Enterprise Process and Organizational Improvement — Demonstrated ability to lead major evaluations of programs, organizational structures, business processes, or service-delivery models and develop comprehensive solutions having broad or long-term organizational impact.
• Enterprise Performance and Data Strategy — Demonstrated ability to establish or lead analytical and performance-management approaches that integrate complex quantitative and qualitative information to evaluate organizational outcomes and inform strategic decisions.
• Major Project and Initiative…