Remote Service Team Lead – Insurance & Coaching
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-20
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Management
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Insurance
Gen Digital Inc. seeks a Service Team Lead to guide a remote service team and oversee day-to-day call center operations, ensuring high-quality customer service, compliance, and satisfaction while identifying cross-sell opportunities in insurance products.
You will coach 8-10 agents, review performance reports, adjust staffing to match demand, and drive continuous improvement of service processes. A P&C license is required and leadership experience is essential.
This is a great opening to take on the Remote Service Team Lead – Insurance & Coaching role at Gen Digital Inc.
As a Remote Service Team Lead – Insurance & Coaching, you will play an important part at Gen Digital Inc. in AZ, United States.
We invite applications for the Remote Service Team Lead – Insurance & Coaching position located in AZ, United States.
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