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Customer Experience Manager II — Remote Omni-Channel Leader

Remote / Online - Candidates ideally in
Fort Wayne, Allen County, Indiana, 46801, USA
Listing for: Gopuff
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Management
    Client Relationship Management, Operations Management
Salary/Wage Range or Industry Benchmark: 61000 - 103000 USD Yearly USD 61000.00 103000.00 YEAR
Job Description & How to Apply Below

Gopuff is seeking a Manager 2, Customer Experience to lead a distributed team in an omni-channel service setting. You will coordinate with CX, workforce, and marketplace teams to elevate customer outcomes and ensure right actions for customers and employees alike.

The role offers a fully remote schedule with periodic travel to hub cities to collaborate cross-functionally and showcase leadership. You will drive coaching, performance, and mentoring at scale.

Consider building your career as a Customer Experience Manager II — Remote Omni-Channel Leader at Gopuff.

This opportunity is for the Customer Experience Manager II — Remote Omni-Channel Leader role at Gopuff.

We are seeking a motivated Customer Experience Manager II — Remote Omni-Channel Leader to join Gopuff in Indianapolis, IN, United States.

The Customer Experience Manager II — Remote Omni-Channel Leader position in the Management & Operations, Sales field is open for applications.

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