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Remote Customer Recovery Lead — Retention & AI Rescue

Remote / Online - Candidates ideally in
Columbus, Muscogee County, Georgia, 30383, USA
Listing for: Cloudbeds
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Cloudbeds is seeking a dynamic Manager, Customer Recovery to lead a specialized team focused on retention, risk mitigation, and product success. You will scale the Intelligent Recovery Motion and oversee cross-functional Fire-Team interventions across mid-market and SMB accounts.

The role requires strong leadership, AI tooling experience, and a track record of turning high-risk accounts into long-term brand advocates.

The following opportunity is for a Remote Customer Recovery Lead — Retention & AI Rescue with Cloudbeds.

Join us at Cloudbeds as our next Remote Customer Recovery Lead — Retention & AI Rescue in Atlanta, GA, United States.

We are currently recruiting a Remote Customer Recovery Lead — Retention & AI Rescue for our team in Atlanta, GA, United States.

This is an excellent opening to take on the Remote Customer Recovery Lead — Retention & AI Rescue role at Cloudbeds.

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