Remote CX AI Delivery Director
Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listed on 2026-10-20
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Management
AI Business & Operations, AI Evaluation -
IT/Tech
AI Business & Operations, AI Evaluation
TELUS Digital seeks a Director, CX AI Delivery to turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across our CX AI portfolio, spanning CCaaS, conversational and agentic AI, agent assist, and CX intelligence, managing engagements generally ~$15–20M in revenue, and directing delivery, product, and engineering leaders.
This is a delivery-first leadership role with an AI lens.
The following opportunity is for a Remote CX AI Delivery Director with TELUS Digital.
We would love to welcome a new Remote CX AI Delivery Director to our organisation in Durham, NC, United States.
For the Remote CX AI Delivery Director position at TELUS Digital, we are reviewing applications now.
Step into the Remote CX AI Delivery Director role at TELUS Digital in Durham, NC, United States and grow with us.
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