Remote CX & Support Manager
Spokane, Spokane County, Washington, 99201, USA
Listed on 2026-10-20
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Management
Client Relationship Management
Loot Labs is seeking a CX/Support Manager to lead hourly support agents (L1/L2) and own performance, development, and the employment relationship. This role also partners with the Head of CX to translate strategy into team goals and cross-functional work.
The manager will handle day-to-day queue health, coaching, escalations, and reporting, ensuring high-quality case resolutions and strong customer satisfaction across the organization.
This posting is for the Remote CX & Support Manager role at Loot Labs, based in Seattle, WA, United States.
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We are looking to fill the Remote CX & Support Manager position at Loot Labs in Seattle, WA, United States.
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