Remote CX AI Delivery Director
Worcester, Worcester County, Massachusetts, 01601, USA
Listed on 2026-10-20
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Management
AI Business & Operations, AI Evaluation
TELUS Digital seeks a Director, CX AI Delivery to turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across our CX AI portfolio, spanning CCaaS, conversational and agentic AI, agent assist, and CX intelligence, managing engagements generally ~$15–20M in revenue, and directing delivery, product, and engineering leaders.
This is a delivery-first leadership role with an AI lens.
Step into the Remote CX AI Delivery Director role at TELUS Digital in Boston, MA, United States and grow with us.
We are currently recruiting a Remote CX AI Delivery Director for our team in Boston, MA, United States.
This is a great position to take on the Remote CX AI Delivery Director role at TELUS Digital.
As a Remote CX AI Delivery Director, you will play an important part at TELUS Digital in Boston, MA, United States.
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