Remote CX AI Delivery Director
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-10-20
-
Management
AI Business & Operations, AI Evaluation
TELUS Digital seeks a Director, CX AI Delivery to turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across our CX AI portfolio, spanning CCaaS, conversational and agentic AI, agent assist, and CX intelligence, managing engagements generally ~$15–20M in revenue, and directing delivery, product, and engineering leaders.
This is a delivery-first leadership role with an AI lens.
We have an opening for a Remote CX AI Delivery Director in Columbus, OH, United States within Management & Operations.
Are you ready to take on the Remote CX AI Delivery Director role at TELUS Digital?
We would love to welcome a new Remote CX AI Delivery Director to our organisation in Columbus, OH, United States.
For the Remote CX AI Delivery Director position at TELUS Digital, we are reviewing applications now.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).