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Remote Director, Customer Success: Retention & Growth

Remote / Online - Candidates ideally in
Franklin, Williamson County, Tennessee, 37068, USA
Listing for: Brightmine
Remote/Work from Home position
Listed on 2026-10-20
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 99000 - 183000 USD Yearly USD 99000.00 183000.00 YEAR
Job Description & How to Apply Below

Lexis Nexis Risk Solutions – Vital Chek is seeking a Director of Customer Success to lead a five-member team, drive retention and expansion, and forge high-level relationships with government stakeholders. The role emphasizes proactive customer outcomes, renewal growth, and strategic account planning.

The position may be fully remote within the United States with regular travel to client sites and industry events, supported by collaboration with implementations, product management, and leadership

Are you ready to take on the Remote Director, Customer Success:
Retention & Growth role at Brightmine?

Join Brightmine and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Director, Customer Success:
Retention & Growth role at Brightmine, based in Franklin, TN, United States.

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