Chief Operating Officer

Child Care Aware® of Kansas Job Description

Position:
Position:
Chief Operating Officer

Reports to:
Executive Director

St
atus:
Full-time, exempt

Location:
Remote – priority given to Kansas residents

Purpose of Position:

The Chief Operating Officer (COO), under the direction of the Executive Director, is responsible for overseeing the internal operations, administrative functions, and organizational management of Child Care Aware of Kansas. This position provides leadership across departments, ensures effective management of organizational resources, and oversees systems and processes that support organizational performance. The COO works closely with the Executive Director, Senior Director of Programs, and the Director of Finance to implement strategic priorities, address operational needs, and support the organization's continued growth and effectiveness.

Organizational Leadership & Management

• Oversee day-to-day organizational operations and coordinate activities across departments.
• Supervise and support assigned staff and organizational leaders, including performance management, professional development, and accountability.
• Lead internal leadership and operational meetings to establish priorities, coordinate activities, and monitor progress.
• Facilitate communication and collaboration across departments to support organizational goals.
• Identify and address operational challenges, staffing needs, and opportunities for improvement.
• Provide regular operational updates and recommendations to the Executive Director.
• Develop and implement operational plans aligned with the organization's strategic priorities.
• Establish and monitor operational performance measures and service expectations.
• Evaluate internal policies, procedures, and workflows to identify and implement opportunities for improvement.
• Lead process improvement efforts to increase organizational efficiency, consistency, and effectiveness.
• Oversee the implementation of operational changes and organizational initiatives.
• Coordinate internal planning activities and monitor progress toward organizational goals.
• Oversee organizational financial management, budgeting, and procurement.
• Coordinate budget development, financial monitoring, and reporting in collaboration with appropriate staff.
• Monitor organizational expenditures, resource allocation, and financial performance.
• Oversee administrative policies, vendor relationships, and internal operational agreements.
• Ensure appropriate internal controls, financial practices, and administrative procedures are maintained.

Human Resources & Organizational Development

• Oversee human resources functions, including recruitment, onboarding, performance management, and personnel policies.
• Lead the organization’s professional development program. Develop and implement practices and programs that support employee engagement, accountability, and skills development.
• Support supervisors in managing staffing, employee performance, and workplace matters.
• Evaluate organizational staffing structures, workloads, and resource needs.
• Coordinate organizational development initiatives and internal staff training.
• Oversee internal technology systems and administrative platforms.
• Lead technology transitions, system implementations, and related process changes.
• Coordinate vendors, staff training, and internal resources to support effective system implementation.
• Evaluate opportunities to improve organizational workflows through technology and process improvements.
• Maintain appropriate operational procedures, documentation, and internal systems.

Additional Responsibilities

• Perform other duties and projects as assigned.

Travel and Work Location

• Occasional travel throughout Kansas and nationally may be required.
• This is aremote position.

Qualifications

• Bac…