Program Manager; IDRE; Remote

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IDRE - TEAM 2 FTE 1.0 US

Salary Range: $90,000.00 To $ Annually

About iMPROve Health

Come join the iMPROve Health team!

iMPROve Health is Michigan’s Medicare-designated Quality Improvement Organization, and we’re proud to be recognized as both a Cool Place to Work by Crain’s Detroit Business (four years running) and one of Modern Healthcare’s Best Places to Work in Healthcare.

As a nonprofit with more than 40 years of experience, we’re dedicated to improving healthcare across the continuum of care using evidence-based, data-driven strategies. We provide medical consulting and review services, along with data analysis, to federal agencies, state Medicaid programs, public health organizations, healthcare facilities, private health plans, and other third-party payers. Our team also specializes in impartial utilization review, dispute resolution, and peer review.

Our mission is simple:
help healthcare get better.

This position is 100% remote
, offering the flexibility to work from anywhere in the United States while collaborating with a supportive, nationwide team. We prioritize work/life balance and invest in our employees’ growth through professional development and continuing education opportunities.

At iMPROve Health, we are committed to improving the quality, safety, and efficiency of healthcare. While we do not provide direct patient care, our healthcare professionals—including physicians, nurses, and experienced consultants—partner with providers to promote the use of evidence-based best practices. We offer our clients a trusted, impartial resource that understands the complexities of the healthcare landscape and is dedicated to thoughtful, high-quality solutions.

Join us in making a meaningful impact on healthcare—one improvement at a time.

iMPROve Health | Fully Remote

iMPROve Health is a mission-driven healthcare services organization committed to improving healthcare quality, efficiency, and outcomes. We partner with healthcare organizations and stakeholders to support effective, compliant, and high-quality healthcare programs.

We are seeking an experienced, proactive, and highly organized Program Manager – Federal IDRE Services to oversee day-to-day operations for our Federal Independent Dispute Resolution Entity (IDRE) program supporting the No Surprises Act. This position plays a key role in managing program operations, ensuring regulatory and contractual compliance, coordinating case workflows, and supporting the successful delivery of program requirements.

This role combines healthcare operations, regulatory compliance, project management, and hands-on team leadership. The successful candidate will provide operational oversight while directly supervising, coaching, and developing team members to promote accountability, engagement, productivity, and quality.

Demonstrated experience managing and engaging a remote or geographically dispersed team is required. The Program Manager must establish consistent communication practices, lead effective virtual meetings, conduct regular one-on-one meetings with direct reports, monitor workloads and performance, address concerns promptly, and ensure team members have the direction and resources needed to succeed.

The ideal candidate is an engaged, responsive, and accountable leader who can balance operational priorities with employee development, build a collaborative remote team culture, and maintain high standards for quality, productivity, and regulatory compliance.

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