Regional Operations Manager - Northeast

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Paradigm Operations Full Time Management Blue Bell, PA, US

Salary Range: $ To $ Annually

Location
:
Remote with up to 75% travel across the Northeast. Region currently includes:
New Jersey, Pennsylvania, Delaware, and Virginia. Applicant must live in one of those states.

Paradigm Oral Health is looking for someone with multi-site Dental Practice Management experience for a patient-focused company. As the Regional Operations Manager, you will play a pivotal role in overseeing the patient experience, operational efficiency, growth, and success of multiple oral surgery practices within a designated region. This position requires a passion for delivering exceptional patient care, strong leadership skills, strategic thinking, and availability to travel the Northeast region practices.

• Provide guidance and support to practice administrators and staff to optimize workflow, patient satisfaction, and overall productivity.
• Monitor key performance indicators (KPIs) and financial performance. Take proactive measures to address any areas for improvement.
• Lead and manage the day-to-day operations of multiple oral surgery practices within the assigned region.
• Develop and implement operational policies, procedures, and protocols to ensure consistency and efficiency across all practices.
• Identify opportunities for revenue growth, cost reduction, and operational optimization to maximize profitability while maintaining high-quality patient care standards.
• Provide ongoing coaching, mentorship, and professional development opportunities to practice administrators and staff to foster a culture of excellence and continuous improvement.
• Conduct performance evaluations and provide feedback to drive individual and team growth and development.
• Collaborate with senior leadership to develop and execute strategic plans for business growth and expansion within the region.
• Develop and implement marketing strategies to enhance brand awareness, attract new patients, and drive patient referrals to the practices.
• Ensure compliance with all regulatory requirements, industry standards, and best practices governing oral surgery practices.
• Stay abreast of changes in healthcare regulations, insurance policies, and legal requirements, and implement necessary updates and training to ensure compliance.
• Recruit, hire, train, and develop top talent for key leadership and clinical positions within the region.
• Performs other related duties as required

• 5+ years of experience in dental practice operations, including multi-site or regional leadership.
• Proven track record of successfully leading and managing multiple practices.
• Strong financial acumen and experience in budgeting, revenue cycle, and P&L management.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams towards common goals.
• Thorough understanding of compliance standards and healthcare regulations (state, federal, and industry-specific).
• Proficiency in Microsoft Office Suite and practice management software systems.
• Strategic thinker with the ability to manage both day-to-day operations and long-term initiatives.
• Background in scaling operations during periods of rapid growth and integration.
• Experience with KPI tracking and the use of data analytics in decision-making.
• Based in the Northeast and able to travel up to 50-75% primarily within the designated region.
• Bachelor's or advanced degree in business, healthcare administration, or related field is preferred.

• Medical, Dental, Vision Insurance…