Manager of Bookkeeping

We’re Patriot Software - a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, we’re building software that empowers the backbone of the American economy.

Creating great products starts with creating an environment where people thrive. That means connection, clarity, growth, high trust, and a culture where ideas move quickly and quality matters.

Our team lives by six core values that guide how we work, build, and serve:

• Be Customer Obsessed
  :
  We start with our customers and work backward to deliver exceptional value.

• Lead With Speed
  :
  We move fast, take smart risks, and stay ahead by acting boldly.

• Don’t Cut Corners
  :
  We own our technologies and operations to deliver a high-quality, end-to-end experience.

• Create a Better Us
  :
  We simplify, automate, spend wisely, and continuously improve.

• Follow the Golden Rule: We treat others with respect, invite feedback, and commit even when we disagree.

• Grow, Be a Leader
  :
  We expect leadership at all levels and pursue excellence as a high-accountability, high-trust team.

If this sounds like a place where you’d thrive, keep reading—your next opportunity might be here.

Summary:

• Job Title: Manager of Bookkeeping

• Job Status: Full-time

• Location: Remote

• Compensation: Salary (Exempt)

• Position Type: Direct Hire; note, this is not a contract role

• Pay Range: $67K - $80K, based on experience

• Shift: 8:00 AM - 5:00 PM ET, Monday - Friday

The Bookkeeping Manager leads Patriot's Bookkeeping team and owns the quality of every set of books the team touches. This is a player-coach role: you will carry a portfolio of client accounts while setting the standard for accurate, GAAP-compliant work, coaching a team of 7 bookkeepers, and representing the team's needs to our Accounting, Product, and Operations leaders. We look for an experienced bookkeeper who knows the difference between books that balance and books that are right, and a leader who can hold a team to that standard with clarity and care.

What You’ll Be Doing:

• Lead the Bookkeeping team’s day-to-day functions, including workload assignment, client portfolio balancing, throughput, and coverage.

• Set, document, and enforce the team’s bookkeeping quality standards in line with GAAP, and hold the team accountable to them.

• Review team members’ work through regular quality audits of client books, catching errors early and turning findings into coaching.

• Assist with client accounts, completing new account setups, clean‑up projects, and ongoing monthly book closures, including:

  • Bank account and credit card data imports

  • Journal entries

  • Account reconciliations

  • Transaction categorization

  • General ledger review and corrections

• Serve as the team’s highest point of bookkeeping escalation, using payroll, payroll tax, and accounting knowledge to resolve complex customer issues in a professional and timely manner.

• Track and report on team performance, quality, and capacity to the Head of Operations, giving a clear and honest picture of what is working, what isn’t, and the plan to fix it.

• Act as the voice of the Bookkeeping team with our Accounting, Product, and internal teams, advising on workflows, tools, and pain points when new products and features are built.

• Analyze internal processes and workflows to improve team efficiency and reduce manual work.

• Work with the Training Department to build and maintain new-hire training and continuing education content for bookkeepers.

• Provide team coaching and development through weekly 1:1s and performance check-ins.

• Interviewing and hiring new team members.

• Delivering performance evaluations and…