Director of Protection & Controls Operations
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-24
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Management
Operations Management, Area Manager
$215000 - $235000 per year | Houston, TX | Remote | Permanent
A bit about us:We are a leading provider of electrical testing, commissioning, and technical field services, supporting utility and industrial customers across North America. Our teams deliver critical services that help ensure the safety, reliability, and performance of electrical infrastructure.
Our business is growing, creating an opportunity for an experienced operations leader to oversee a geographically distributed workforce, strengthen customer relationships, and support the successful integration and expansion of our services. We value a collaborative, people-first culture that empowers experienced professionals, prioritizes safety, and encourages continuous improvement.
Why join us?Opportunity to make an impact:
Take ownership of day-to-day operations across a growing, multi-location business.
Strong leadership support:
Work closely with senior leadership while having the autonomy to make decisions and drive results.
Established teams:
Build on the experience of existing managers and highly skilled field technicians.
Growth and expansion:
Help integrate an additional business and develop the operational capabilities needed to support continued growth.
Customer-facing leadership:
Build lasting relationships with major utility customers and help strengthen service delivery.
People-first culture:
Support technician development, recruitment, retention, and career progression in a safety-focused environment.
Position:
Director of Protection & Controls Operations
Location:
United States (flexible; major metro with airport access preferred)
Travel:
Approximately 50%
Compensation: $235,000 base salary + $10,000 annual vehicle allowance; sign-on bonus may be available
We are seeking an experienced operations leader to oversee a geographically distributed electrical services business supporting major utility customers. Reporting to the Vice President of Protection & Controls, you will lead day-to-day operations, develop managers, strengthen customer relationships, and support business growth and integration.
Key Responsibilities & Qualifications- Lead and develop General Managers and field teams across multiple locations, driving accountability, safety, quality, and customer satisfaction.
- Oversee P&L performance, including revenue, gross margin, utilization, forecasting, budgeting, and workforce planning.
- Build strong utility customer relationships and ensure reliable service delivery across geographically dispersed teams.
- Bring 15+ years of relevant electrical services or technical field operations experience, including 5+ years leading multi-location operations and managers.
- Demonstrate strong financial and people leadership; P&C, relay testing, substation, and commissioning experience preferred. Bachelor's degree preferred or equivalent experience.
- Success in this role includes profitable growth, effective business integration, technician recruitment of at least three per month, 90%+ annual retention, and 85% average field utilization.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
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