SVP Operations

Come join our team! Companion Pet Partners is a multi-site veterinary hospital organization committed to empowering veterinary professionals, strengthening hospital performance, and delivering exceptional care to pets and their families. Our organization operates 31 veterinary hospitals across multiple states and is supported by a team of more than 500 dedicated team members.

Our approach to growth begins with supporting the people closest to the care we provide. By investing in our veterinary teams, supporting hospital leaders, and creating an environment where clinical excellence and operational performance go hand in hand, we are building a stronger, more connected organization positioned for continued growth.

Our momentum reflects the strength of this approach and demonstrates the opportunity ahead, as we continue to strengthen our hospitals, expand our capabilities, and build a scalable platform for long-term success.

• Own the Outcome
• Lead with Care
• Celebrate Together
• Dare to Innovate

The Senior Vice President of Operations is a key member of the executive leadership team and is responsible for the operational performance, financial results, growth, and scalability of the organization’s veterinary hospital network.

This executive will have enterprise-level P&L responsibility for all hospitals, partnering closely with the Finance, People, Operations Leaders, Marketing and Facilities/Real Estate teams to deliver sustainable growth and an exceptional experience for our team, our clients and our pets.

The SVP of Operations will lead the organization’s operating model and ensure that hospitals have the leadership, infrastructure, resources, and processes required to achieve clinical, financial, and organizational objectives.

The role will include strategic integration of acquisition targets, including the transition of acquired hospitals into the organization’s operating model while preserving the strengths and key veterinarians and clinical & customer support team members of the acquired practices.

The SVP will also oversee facilities strategy, major capital expenditures, hospital expansions, renovations, new hospital projects, and other enterprise-wide capital initiatives.

• Own the operating performance and P&L results for the entire veterinary hospital portfolio.
• Establish and execute annual operating plans, budgets, forecasts, and performance objectives.
• Sustain consistent operating standards while allowing appropriate flexibility for individual hospital markets and communities.
• Drive KPIs related to revenue, EBITDA, labor, productivity, client experience, patient volume, utilization, staffing, and operational efficiency.

• Partner with the Senior Director of Clinical Services and local hospital leadership (Medical Directors & Hospital Managers) to align clinical priorities with operational and financial objectives.
• Establish clear expectations and accountability for Hospital Managers, Regional Operations leaders, and other operational team members.
• Maintain a consistent field presence, spending a minimum of three days per week visiting hospitals (Tuesday to Thursday), with Monday and Friday dedicated primarily to administrative functions.

• Partner with the CEO, Business Development, Finance, Legal, People and Medical leadership throughout the M&A lifecycle.
• Execute operational integration plans for newly acquired veterinary hospitals.
• Translate acquisition strategy into practical post-close…