Vice President, Healthcare Navigation Enterprise Client Success - Virtual

Our Story At Alight, we believe a company’s success starts with its people. Alight embraces values that come directly from our people – purposeful, human, united and growth-minded – reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact.  Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management.

Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities – all within a thriving global organization.

Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 6 years in a row.

Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including “Great Place to Work” for the past 7 years and Fortune’s “Best Companies to Work For.” To learn more about our company culture and awards .We invite you to join our team!  Learn more at  Shape the Future of Healthcare Navigation Lead strategic client partnerships, accelerate growth, and help transform the healthcare experience for millions of people.

THE ROLE The Opportunity At Alight, we are transforming how employers help their people navigate healthcare. As healthcare costs rise and employee expectations evolve, organizations need more than point solutions. They need a trusted partner that simplifies the healthcare experience, improves outcomes, and delivers measurable value.

We are looking for a visionary, commercially minded Vice President, Enterprise Client Success to lead one of the most strategic client portfolios in the Healthcare Navigation industry.

This executive will be accountable for the retention, growth, and long-term success of Alight’s largest and most influential Healthcare Navigation clients. You will lead a high-performing team of client executives who help leading employers improve healthcare outcomes, increase member engagement, optimize benefit investments, and elevate the employee experience.

This is more than a client success role. It is an opportunity to influence the future direction of Healthcare Navigation, shape enterprise client strategy, accelerate growth, and create meaningful impact PONSIBILITIESWhat You'll DoLead Strategic Client Growth and Impact Own a portfolio of Alight’s most strategic Healthcare Navigation relationships, driving retention, revenue growth, and long-term partnership value.

Serve as an executive advisor to CHROs, Benefits leaders, Finance leaders, and senior business executives.

Connect Healthcare Navigation solutions to client priorities, workforce health, productivity, employee experience, and financial performance.

Lead executive business reviews that demonstrate value realization, performance, innovation, and future growth opportunities.

Identify and accelerate opportunities to expand strategic partnerships, strengthen client outcomes, and increase market impact.

Influence the Future of Healthcare Navigation Represent the voice of the client across Product, Clinical, Operations, Technology, Sales, and other Commercial teams.

Shape solution and service strategies based on client needs, market trends, and competitive dynamics.

Partner with Sales and Product leadership…