Assistant Director - SSVF

Hours: Flexible hours between 7:00 AM – 8:00 PM; some evenings, holidays, and weekends may be required to support operations and respond to emergencies. (Days and times are subject to change based on operational needs)

Who we are: Friendship Place is a nonprofit organization, serving the Washington, DC region. We empower individuals and families experiencing or at risk of homelessness to rebuild their lives with the involvement of the community. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs that have positive, demonstrable results and a lasting impact on the community and beyond.

Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults and Veterans experiencing homelessness. We provide outreach, hospitality, health care, case management, housing, job placement services, and advocacy.

Our Core Values: Friendship Place is a Person-First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to perform their job duties in a manner consistent with our core values.

Summary: This position will support and supervise the Project Coordinators of Veterans Services Division in DC and provide support to the case managers, specialists, and navigators as needed. The Assistant Director will conduct in office one on one supervision to ensure that best practices are being used, participant-centeredness is being exhibited and to provide quality assurance in grant compliance and implementation.

The Assistant Director will work to empower low-income Veteran Families in the District of Columbia, City of Alexandria, Arlington County, Fairfax County, Loudoun County, Prince William County, Montgomery County, Prince George’s County, Frederick County, Carroll County, Washington County, Anne Arundel County, Garrett County, Howard County, and Allegany County to become stably housed.

At least 50% of the time will be spent in an office setting; must be able to sit and work at a computer for prolonged periods; up to 50% will be spent working in the field with supervising case managers, working with participants attending community events, and attending CoC meetings.

This position is a hybrid role. Work-from-home may be approved based on job duties and organizational needs but is not guaranteed and may be adjusted or discontinued at any time based on performance, service delivery requirements, or operational considerations.

• Supervise Project Coordinators in monthly one-on-one supervision
• Decision-making authority about spending grant funds and implementation of policy and procedures
• Provide Quality Assurance and monitoring of SSVF grants and budgets
• Support staff with CoC meetings and working with the CoCs in our service area to share information, promote best practices, participate in coordinated entry, and establish leadership within the Co Cs
• Ensure CARF standards are met across VF Division and remain up to date on CARF standards
• Develop, review, update policy and procedure manual as needed and implement policy and procedures amongst staff
• Ensure that staff always utilize best practices and exhibit participant-centeredness
• Develop and manage goals, staff development and timekeeping of all direct report staff
• Provide Quality Assurance checks on participant files, HMIS, Staff supervision notes, budgets, and other…