Head of Service — Member & Operations; Remote
Edinburgh, City of Edinburgh Area, EH1, Scotland, UK
Listed on 2026-10-24
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Management
Operations Management
My Money Matters is seeking a Head of Service to lead our Operations and Member Services teams, supporting 470 employers and over half a million employees. You will build a lean, automation-first function that scales with growth and partners with other teams to ensure a superior experience for employers and members.
You will set strategy, KPIs and processes, manage managers, and drive data-driven decisions to improve service quality, efficiency and retention while collaborating with Product and
We would love to welcome a new Head of Service — Member & Operations (Remote) to our group in United Kingdom.
The position is based in United Kingdom.
This opportunity is part of our work in Management & Operations.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
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