Director of Operations, Corporate and Continuing Education

Reporting to the Executive Director of Corporate and Continuing Education (CCE), the Director of Operations translates strategic priorities into operating plans and coordinates corporate training delivery, continuing education programs, curriculum development and operations enablement.

The role has budgetary responsibility for approximately $6M in annual expenses and directly supervises the Manager of Corporate Training Delivery, Manager of Continuing Education Programs, Manager of Curriculum Development and Manager of Operations Enablement.

The Director builds a culture of service, accountability and continuous improvement, develops managers and aligns their teams around shared priorities and delivery outcomes.

The Director serves as a principal CCE contact for interdepartmental operational planning and communication.

This position builds sustained relationships with Student Progression and Registrar, ITS, Advancement, Finance and other institutional partners, ensuring that CCE requirements are represented and operational activities align with institutional policies and practices.

Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.

• Develop and implement operating plans, service standards and performance measures.
• Setting manager objectives, reviewing performance, coaching leaders and supporting succession and professional development.
• Oversee training delivery, continuing education programs and curriculum development through the managers.
• Monitor outcomes and address delivery risks.
• Develop and monitor budgets and forecasts with managers and Finance.
• Analyze variances, align staffing and resources with approved plans and recommend corrective action.
• Coordinate and collaborate with internal and external stakeholders.
• Represent CCE on relevant committees and working groups.

• Knowledge of NAIT’s structure, strategic priorities and academic and administrative processes
• Knowledge of how registration, learner records, curriculum, training delivery, digital systems and financial administration depend on one another
• Knowledge of applicable legislation related to privacy and information handling, human rights, employment, occupational health and safety, accessibility and copyright
• Knowledge or relevant collective agreements and institutional policies
• Significant managerial experience
• Significant understanding of financial and budgeting principles
• Microsoft Office Suite systems application (and other specialized software applications)
• Exceptional communication, both written and verbal, and ability to understand the needs of customers

• Bachelor's degree in a relevant business, management, education or related discipline
• Extensive and relevant work experience in operational leadership and management of teams

Remuneration:
Refer to salary range noted on posting, plus a comprehensive benefits package.

The compensation range for this job posting is : $ - $

• we offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth.
• In addition to excellent vacation time, eligible employees receive paid time off between Christmas and New Year’s.
• NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role.
• Please note that remote positions require employees to reside within Canada.
• NAIT is committed to fostering a safe environment that supports equity and cultivates inclusion through our Centre for Community and…