Licensing Officer Council

Worker Type:
Fixed Term (12 Months)

Hours of Work:15

Location:

Hull, HU9

To manage the work of the Licensing Section, support the Licensing Committee to develop and implement licensing policies and thereby enable the Council to function effectively as a Licensing Authority for a range of licensable activities. Primarily these include taxis, namely Private Hire and Hackney Carriage drivers, vehicles and operators, premises licensed for gambling in accordance with the Gambling Act 2005 and those licensed for the sale of liquor and/or provision of regulated entertainment in accordance with the Licensing Act 2003.

To act as a senior member of the Public Protection Division management team and contribute to the development and delivery of the Service Area Business Plan; with specific responsibility for the actions of staff within the Licensing Section. This requires implementing corporate policies and procedures, and being conversant with national policies and initiatives involving licensing.

To develop an annual work plan for the Licensing Section, identify priorities, set targets and monitor performance to ensure that the licensing function is managed effectively and delivered within budget.

To take the lead role in ensuring operational procedures are developed and reviewed, ensuring officers are competent to exercise their statutory powers, that resources are allocated on the basis of risk and that any enforcement action is consistent with the requirements of the Councils Licensing Policies, legislation and Government guidance as appropriate.

1 Strategy – To be conversant with national strategies and initiatives for key areas within the scope of the job, to create and implement policies, operating procedures, and work programmes which are consistent with these and overarching corporate aims and objectives. To produce and manage the delivery of an annual work plan for the Licensing Section having regard to best value ensuring performance targets are met and that statutory services are provided in accordance with the relevant legislation and guidance including that issued by the Home Office and Department for Transport.

2 Customer Focus – To lead the Section forward, on quality, performance and promote a customer focused culture to ensure that services are delivered effectively and in response to identified need. To ensure the Section participates fully in consulting service users to identify their expectations, to receive feedback on the quality of the service provided, and to benchmark performance. To act on this information and enable the Section to meet its targets for customer satisfaction and to strive for continuous improvement.

3 Performance Management – To work as part of the Public Protection management team, effectively manage the performance of the Section, and be able to demonstrate achievements and outcomes in measurable terms against the Service Area Business Plan. To monitor and evaluate service delivery against individual and team targets, take corrective action to address underperformance, ensure the production of timely and accurate performance reports, maintain quality standards, benchmark performance, and achieve continuous improvement in service delivery.

4 Leadership – To lead by example, and create a positive culture within the Section. To motivate, develop and support staff to achieve their full potential through the application of an effective approach to managing personal performance and development. To ensure that the performance of staff and their continued professional development is regularly reviewed and is commensurate with their duties and the powers that they are authorised to exercise on behalf of the Council.

To provide staff with…