Program Manager-CPS Team- DCFS Western Region; Salem

Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $28.62-$43.60

Remote Work / In-Office – In-Office / On-Site

Final date to receive applications – 10/29/2026*

* This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Start Pay $32.29

Advance your career in social work while continuing to be an integral part of a team working together to achieve safety, well-being, and permanency for abused or neglected children, and strengthening families in our communities. As a Supervisor (Program Manager), you will participate as a core member of our region-wide administrative team, determine program goals and objectives, and directly lead a dedicated team of child welfare professionals.

• Team Leadership:
  Manage a team of child welfare professionals providing direct client services, including hiring, workload determination, delegation, training, performance evaluation, and corrective actions.
• Coaching & Development:
  Conduct field coaching and shadow observations, as well as ongoing coaching and mentoring of team members to foster professional growth, skill enhancement, and adherence to best practices.
• Data-Driven Management & QA:
  Use and apply data metrics to measure team performance and complete systematic Quality Assurance (QA) reviews to ensure compliance and high-quality service delivery.
• Program Quality & Strategy:
  Monitor and evaluate operations, programs, and practices for quality and effectiveness; develop plans, policies, and resources to meet agency goals.
• Community Coordination:
  Partner and coordinate activities with private providers, law enforcement, the Children's Justice Center, County Attorneys, and other governmental entities as required by the program area.
• On-Call Demands:
  Perform 24-hour on-call services as required under management direction (subject to geographic location and agency demand).

To be successful in this role, you must meet the following criteria:

• Driver's License:
  Possess a valid Utah driver's license.
• Soft Skills:
  
  Proven ability to interact professionally with all levels of management, manage diversified workloads, navigate challenging crisis situations, and communicate ideas clearly and concisely.
• Core Knowledge:
  Strong working knowledge of all aspects of SAFE, community/agency resources, and applicable child welfare laws, rules, regulations, and Practice Guidelines.

Preference may be given to candidates who possess:

• Current Employment:
  Active status as a current Utah Department of Health and Human Services (DHHS) employee.
• An active and in good standing Social Service Worker (SSW) license or higher mental health licensure in the State of Utah (such as CSW, LCSW, LPC, or LMFT)
• Three (3) or more years of professional work experience with the Utah Division of Child and Family Services (DCFS).
• Active, working knowledge of foster care and home-based services.
• A Bachelor's Degree in Psychology, Social Work, Family & Human Development, Criminal Justice, Gerontology, or a closely related field.

• Only applicants invited to interview will be notified. Current State employees must apply through the internal career site.
• May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved…