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Director, Account Management — SaaS & Retention; Remote

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78751, USA
Listing for: UpGuard
Full Time, Remote/Work from Home position
Listed on 2026-10-26
Job specializations:
  • Management
    Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Director, Account Management — SaaS Growth & Retention (Remote)

UpGuard is seeking a Manager of Account Management to lead a team focused on renewals, cross-sells, and upsells for our high-touch customers. Reporting to the Head of Customer Success, Americas, you will build strategies and mentor the team to achieve revenue retention and expansion goals.

Ideal candidates have at least 2 years leading post-sales teams and 3+ years in B2B SaaS, with hands-on experience using Hubspot and Gong to coach performance and forecast results.

Step into the Director, Account Management — SaaS Growth & Retention (Remote) role at UpGuard in Austin, TX, United States and grow with us.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Director, Account Management — SaaS Growth & Retention (Remote) role in the description above.

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