Remote CX AI Delivery Director
Durham, Durham County, North Carolina, 27705, USA
Listed on 2026-10-26
-
Management
AI Business & Operations, AI Evaluation
TELUS Digital seeks a Director, CX AI Delivery to turn complex contact center and AI programs into predictable, measurable outcomes. You will lead delivery across our CX AI portfolio, spanning CCaaS, conversational and agentic AI, agent assist, and CX intelligence, managing engagements generally ~$15–20M in revenue, and directing delivery, product, and engineering leaders.
This is a delivery-first leadership role with an AI lens.
We are currently recruiting a Remote CX AI Delivery Director for our team in Durham, NC, United States.
The Remote CX AI Delivery Director role at TELUS Digital is now open for applications in Durham, NC, United States.
Join us at TELUS Digital as our next Remote CX AI Delivery Director in Durham, NC, United States.
This is an excellent position to take on the Remote CX AI Delivery Director role at TELUS Digital.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).