Remote Director of Customer Experience & Growth
Buffalo, Erie County, New York, 14201, USA
Listed on 2026-10-26
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Management
Client Relationship Management
Hae CPG is seeking a Director of Customer Experience to lead and grow the CX function, oversee client management, and drive strategy. This hands-on leadership role requires balancing day‑to‑day ticket management with strategic CX initiatives across a growing portfolio of brands.
You will mentor CX Managers and Associates, guide policy creation, and collaborate with operations to resolve issues impacting customers, all while maintaining a focus on scalable, high‑quality customer experiences.
This is an excellent opportunity to take on the Remote Director of Customer Experience & Growth role at Hae CPG.
The Remote Director of Customer Experience & Growth position in the Management & Operations, Sales field is open for applications.
We have an opening for a Remote Director of Customer Experience & Growth in New York, NY, United States within Management & Operations, Sales.
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