Restoration Project Manager Job Oxford Connecticut USA,Management

Restoration Project Manager

Benefits

401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Company Overview

SERVPRO - Southbury/Torrington offers first‑class compensation, superior benefits, career progression, and professional development.

Position Overview

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and crews. This front‑line management role leads their team to operational excellence.

Key Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Set budget for a successful project
Manage customer expectations
Schedule, coordinate and oversee crews and resources to provide service on active projects, including subcontractors
Verify and order proper materials for jobs
Be a team player
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Attend weekly meetings to review job progress and success
Attend monthly team meetings
Participate in recruiting, hiring, and training restoration teammates

Position Requirements

Valid driver’s license
High school diploma/GED; associate degree or bachelor’s degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
IICRC certification a preferred

Skills, Physical Demands & Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law

Flexible work from home options available.