Services Director - Automotive and Transportation - REMOTE

526158

26-Oct-2026

Customer Services

Siemens Industry Software Inc.

We are a leading global software company dedicated to the world of computer aided design, 3D modeling and simulation— helping innovative global manufacturers design better products, faster! With the resources of a large company, and the energy of a software start‑up, we have fun together while creating an elite software portfolio. Our culture encourages creativity, welcomes fresh thinking, and focuses on growth, so our people, our business, and our customers can achieve their full potential.

Position Overview

The Global Customer Outcomes (GCO)
Services Director – Automotive & Transportation leads the strategic and operational delivery of Siemens Digital Industries Software (DISW) Services for the Automotive &
Transportation Business Unit across the Americas region. This leader builds and delivers a multi‑year Software and delivery strategy aligned to Transportation customer needs, ensuring high‑quality, commercially responsible delivery of consulting, implementation, and integration programs that enable key Transportation accounts to improve the value of Siemens solutions in our customers environment.

Reporting directly to the AMS GCO VP
, this role leads a team of Services Managers
, senior consultants, and cross‑functional delivery leads, ensuring successful execution of A&T programs including large‑scale PLM modernization, Digital Thread implementations, in secure environments typical of transportation. The Director partners deeply with Sales, Presales, Portfolio Development, Product Development, Legal, Compliance, Finance, and Global Delivery Center (GDC) teams.

The Services Director leads the Transportation Global Customer Outcomes P&L, Services strategy execution, customer satisfaction, pipeline forecasting, and workforce planning. This role is pivotal in strengthening Siemens’ technical and strategic brand within major Transportation accounts, including OEMs, Tier‑1 suppliers, and transportation authorities.

Responsibilities

Overall Responsibility

Lead the Transportation Services organization to deliver high‑quality, scalable, and profitable Services that support both software adoption and strategic customer value across the Americas.

Key Responsibilities

Set and lead the strategic direction for Automotive & Transportation Services, tailoring zone and global Services strategies to the outstanding needs of transportation customers, including compliance‑driven environments, supervised projects, and high‑complexity engineering programs.

Develop and implement the Annual Operating Plan (AOP) including budget, headcount, margin contribution, pipeline alignment, and forecasting for the ADT vertical.

Lead the full Automotive & Transportation Services P&L, ensuring profitability, margin performance, commercial rigor, and adherence to Siemens LOA and compliance frameworks.

Lead Automotive & Transportation‑specific business transformation and delivery excellence initiatives
, driving repeatable, high‑quality delivery with an emphasis on digital thread, MBSE, secure infrastructure, and large program governance.

Serve as primary Services executive sponsor for strategic Automotive & Transportation accounts
, engaging CxO‑1 level customer partners to ensure program success, happiness, and future expansion.

Ensure standardized adoption of SISW deployment methodology
.

Partner with Sales and Presales to influence Automotive & Transportation pipeline strategy, opportunity qualification, prioritizing, and Services‑software alignment.

Drive knowledge management, repeatable solution deployment models, and innovation initiatives tailored to Transportation industry challenges (secure cloud, model‑based enterprise, coordinated program delivery, digital twin maturity).

Lead all aspects of recruitment, talent development, succession planning, performance management, and mentoring for Services Managers and senior Automotive & Transportation delivery leaders, ensuring a high‑performing Services organization.

Act as customer