Head of Group GRC & Control Services

• United Kingdom
• Swindon, United Kingdom
• London, United Kingdom
• Glasgow, United Kingdom

We are looking for a proactive, high-performing and experienced Head of Group Governance, Risk & Controls (GRC) Services to lead a centralised capability providing governance, risk, control and compliance services across the Society in line with the Group Risk Management Framework (GRMF).

Accountable for shaping and delivering GRC services that are most effective through a centralised operating model, you'll support ExCo, Risk Directors and Senior Management Function holders in discharging their risk management responsibilities. You'll drive high standards of service delivery, simplification, continuous improvement and innovation, ensuring the capability remains efficient, effective and responsive to business needs.

The team delivers four core services:
Risk & Control Reporting, Risk & Control Delivery (including Material Controls, Risk Appetite and Scenario Analysis), Conduct & Compliance, and Risk & Controls Modernisation. Working across these areas, you'll build trusted relationships, influence senior stakeholders and collaborate closely with Risk Directors, Senior Management Function holders and functional leadership teams to deliver shared priorities and strong risk management outcomes.

This is an exciting opportunity for an ambitious and experienced leader to shape the future of GRC services at Nationwide, helping the organisation operate in a safe, secure and controlled manner while delivering good outcomes for customers.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll spend at least two days per week, or if part-time, you'll spend 40% of your working time, based at our Swindon, London or Glasgow office. If you’re based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works.

Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.

If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.

Uncompromisingly Customer, whatever our role

The extras you'll get


There are all sorts of employee benefits available at Nationwide, including:

• 30 days holiday, pro rata

• Private medical insurance

• A highly competitive pension to help you build a strong foundation for retirement

• Access to an annual performance-related bonus

• Training and development to help you progress your career

• A great selection of additional benefits through our salary sacrifice scheme

• Life assurance to provide peace of mind for you and your loved ones in the event of your death

• Wellhub – access to a range of free and paid options for health and wellness

• Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they…