Remote Call Center Manager — Lead Operations & Quality
Garland, Dallas County, Texas, 75040, USA
Listed on 2026-10-30
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Management
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Customer Service/HelpDesk
Maximus seeks a Call Center Manager to oversee the daily operations of a remote call center team supporting the OPM FEHB program. You will drive performance, ensure policy compliance, and lead staff training across multiple programs.
The role requires experience supervising remote teams, workforce management, and telephony tools, plus U.S. citizenship and the ability to pass a federal background check. Salary: $75,000–$90,000 per year.
For the Remote Call Center Manager — Lead Operations & Quality position at Maximus, we are reviewing applications now.
We are currently recruiting a Remote Call Center Manager — Lead Operations & Quality for our team in Austin, TX, United States.
This is an excellent opening to take on the Remote Call Center Manager — Lead Operations & Quality role at Maximus.
As a Remote Call Center Manager — Lead Operations & Quality, you will play an important part at Maximus in Austin, TX, United States.
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