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US Customer Retention & Advocacy Manager; Remote

Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48908, USA
Listing for: IRIS Software Group
Full Time, Remote/Work from Home position
Listed on 2026-10-30
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 100000 USD Yearly USD 85000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: US Customer Retention & Advocacy Manager (Remote)

IRIS Software Group in the United States is seeking a Senior Customer Marketing Manager, Retention & Advocacy, to retain existing US customers through structured retention, advocacy and migration programmes. This hands-on role reports to the UK-based Customer Marketing team and is fully remote within the US.

You will own US customer journeys end-to-end, manage migrations, secure testimonials, collaborate with Sales, Product and Customer Success, and ensure compliance with brand and legal

We are seeking a motivated US Customer Retention & Advocacy Manager (Remote) to join IRIS Software Group in Ann Arbor, MI, United States.

As a US Customer Retention & Advocacy Manager (Remote), you will play an important part at IRIS Software Group in Ann Arbor, MI, United States.

We invite applications for the US Customer Retention & Advocacy Manager (Remote) position located in Ann Arbor, MI, United States.

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