Director of Recoveries- Subrogation and Salvage Job Fresno California USA,Management

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Director of Recoveries
- Subrogation and Salvage

Director of Recoveries
- Subrogation and Salvage
Fully Remote Remote

Description

About the Opportunity

Aspire General Insurance Company is seeking an accomplished Director of Recoveries – Subrogation and Salvage to lead the strategy, operations, and performance of our recovery functions.

This is a highly visible leadership position with direct impact on the Company’s financial performance. The Director will develop and execute strategies that maximize recovery opportunities, strengthen operational effectiveness, improve vendor performance, and ensure regulatory compliance.

Reporting to the Vice President of Claims, this leader will serve as the Company’s subject matter expert for subrogation and salvage. The ideal candidate brings deep automobile claims expertise, strong knowledge of California recovery laws, and a proven ability to lead high-performing recovery operations.

Required Qualifications:

Bachelor’s degree in business administration, Insurance, Risk Management, Finance, or a related field.
Minimum of 10 years of progressively responsible claims operations experience.
Significant leadership experience overseeing Subrogation and/or Salvage functions.
California claims and recovery experience.
In-depth knowledge of California subrogation and salvage laws and regulations.
Extensive automobile claims experience, including property damage, liability investigations, claim evaluation, negotiations, subrogation, and salvage.
Demonstrated success developing and implementing recovery strategies, operational procedures, workflows, and best practices.
Experience managing recovery performance, workforce development, strategic planning, and operational improvement initiatives.
Strong people leadership experience with the ability to coach, mentor, and develop high-performing teams.

Preferred Qualifications:

Leadership experience across both Subrogation and Salvage operations.
Multi-state claims and regulatory experience.
Experience establishing departmental metrics, scorecards, reports, and key performance indicators.
Experience overseeing collection agencies, attorneys, skip-trace providers, salvage vendors, and other external recovery partners.
Strong understanding of claims systems, reserving philosophies, recovery processes, and overall claims operations.
Experience partnering with Information Technology on claims-system enhancements and technical solutions.

What You’ll Do:

Lead Recovery Strategy and Operations
Provide strategic leadership and operational oversight for all Subrogation and Salvage functions.
Develop and continuously improve recovery strategies, processes, workflows, and best practices.
Direct recovery activities to ensure timely, efficient, and effective outcomes.
Evaluate complex recovery opportunities and determine the feasibility and cost-effectiveness of pursuing recovery.
Establish recovery authority guidelines and approve settlements, recoveries, and escalated decisions within delegated authority.
Provide technical guidance and handling recommendations on complex recovery matters.

Drive Financial and Operational Performance:

Develop strategies that maximize recoveries and support the Company’s financial objectives.
Establish and monitor departmental metrics, scorecards, reports, and KPIs.
Analyze recovery data, operational trends, and performance results to identify opportunities for improvement.
Translate findings into actionable plans that improve efficiency, profitability, and recovery outcomes.
Partner with Claims leadership, Information Technology, and other business stakeholders to implement operational and system improvements.

Manage Vendors and External Partners:

Evaluate, select, negotiate with, and manage external recovery partners.
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