Remote Director, Customer Onboarding & Success
Lynn, Essex County, Massachusetts, 01901, USA
Listed on 2026-10-30
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Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Foley seeks a Director of Customer Success Onboarding to lead onboarding for all customers from SMB to Enterprise. You will own the end-to-end onboarding experience, manage a team of specialists and managers, and partner with Sales, CS, and Operations to ensure successful go-live and transition to ongoing account management.
This leadership role emphasizes process ownership, scalable playbooks, and strong metrics.
We would love to welcome a new Remote Director, Customer Onboarding & Success to our group in Boston, MA, United States.
Learn more about the Remote Director, Customer Onboarding & Success role in the description above.
We appreciate your interest in this position.
Join Foley and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Director, Customer Onboarding & Success role at Foley, based in Boston, MA, United States.
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