Credit Risk Review - Strategic Insight Team Manager

Location:

For Those Who Work At Home, Ohio

Credit Risk Review (CRR) operates as an independent Second Line of Defense function that provides objective assessment of credit risk and credit risk management practices. CRR performs ongoing credit reviews, validates risk ratings and credit quality, identifies emerging portfolio risks, and provides timely insights to management and the Risk Committee. The Strategic Insights Team (SIT) Manager is the integrative leadership role responsible for converting CRR’s mandate and priorities into a sustainable operating model.

The Manager leads a multidisciplinary team spanning strategy, quality, business operations and administration, technology and AI enablement, and data and reporting. The role has enterprise accountability for CRR planning, execution infrastructure, tools, quality, governance, reporting, regulatory readiness, and continuous improvement. The Manager serves as a strategic extension of the Head of CRR and a primary connection point across CRR leadership, review teams, senior risk management, the Board, regulators, Internal Audit, external reviewers, and enterprise partners.

Success requires strong credit-risk judgment, sustained leadership presence, organization, creative problem-solving, and the ability to lead multiple interdependent work streams while anticipating downstream impacts.

Enterprise leadership and operating model. Lead the design and continuous evolution of CRR’s operating model, governance, organizational responsibilities, management routines, processes, tools, and supporting infrastructure. Create structure in ambiguous or evolving areas and identify gaps before they become execution failures.

Strategy and transformation execution. Establish CRR’s strategic agenda and translate priorities into coordinated initiatives, milestones, ownership, dependencies, communications, and measurable outcomes. Lead multiple concurrent work streams as project sponsor, project leader, design authority, or escalation point.

Annual planning, risk assessment, and capacity. Lead strategic planning, annual risk-based coverage planning, risk-assessment recalibration, capacity analysis, staffing scenarios, and prioritization. Connect portfolio risk, Risk Intelligence, cycle requirements, quality needs, resource constraints, and emerging workload to defensible coverage and staffing recommendations.

Execution and KPI accountability. Own CRR’s performance-management infrastructure, including KPI design, definitions, data integrity, thresholds, governance, reporting, and escalation. Monitor execution against review plans, coverage, timelines, quality expectations, talent measures, and strategic commitments; drive corrective action when risks or conflicts emerge.

Credit-risk and review judgment. Apply strong knowledge of commercial and consumer credit, portfolio management, risk ratings, underwriting, ongoing monitoring, problem-credit management, sampling, and credit review practices. Assess how policy, portfolio, economic, data, system, or methodology changes affect CRR scope, tools, staffing, testing, and reporting.

Risk Intelligence, data, and executive reporting. Lead CRR’s Risk Intelligence, ongoing monitoring, red-flag, analytics, dashboard, and management-reporting capabilities. Integrate portfolio trends, review results, quality themes, internal indicators, and external developments into forward-looking insights, testing direction, planning decisions, and concise executive, regulatory, and Board reporting.

Quality, methodology, and framework stewardship. Provide leadership oversight of Quality Verification and use results to strengthen methodology, training, tools, guidance, and execution. Direct the design,…